Sunday, April 5, 2009

Six Methods for Hiring Successful Telesales Powerhouses

By Robert Pestman

Hiring outstanding telesales professionals can make all the difference in creating success for your business. The right telesales staff will increase your profits and create a positive image about your business in the minds of customers. There are many things to keep in mind when looking to hire telephone salespeople.

This article contains the top six strategies to keep in mind when you begin hiring outstanding telesales professionals such as: why you should confirm the candidate's experience, calling their references, asking for qualified referrals, conducting phone auditions, looking at the numbers and listening to your intuition.

The first tip for finding qualified telemarketers is to take the time to properly verify their job experience. You should never consider hiring inexperienced telesales people because this business is complex and takes a great deal of time and training to perfect the needed skills.

Tip number two to employing good telephone salespeople is to properly confirm their references. Their previous employer or client can let you know exactly how this candidate has been at achieving their sales goals and maintaining a professional image.

Strategy number three for finding qualified telemarketers is to seek qualified business referrals especially from other business owners in comparable fields. If you know a business that has achieved excellent results with their telesales pros, you should ask how they hired them so you can pursue the same method for finding competent telemarketer that get results for your business.

The fourth tip for employing good telephone salespeople is to interview them by phone. This dialogue should be like a tryout for the position and you can even have candidates for the job do a sales call role-play to analyze their abilities.

Tip number five for finding qualified telemarketers is to validate their history of results if at all feasible. Bona fide expert telemarketers have their closing ratios memorized and can easily provide you with their sales numbers, because being an expert means knowing how many numbers they have to call before they make a sale.

The sixth and final key to employing good telephone salespeople is to trust your instincts. Once you have spoken to the potential candidates on the phone you should have a pretty good idea of what kind of impression they will make on your clients and how they will represent your company.

Using these six strategies for hiring outstanding telesales professionals enables you to hire experienced professional telesales people that can have a tremendous impact on your profit margin. Locating exceptional telemarketers to employ can be hard, but it is worth the nuisance because of the value they bring. When you think about it, they have a great influence over how moneymaking your company will be.

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